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Privacy Policy - Helped At Home, LLC

PRIVACY POLICY

At Helped At Home, LLC, we are committed to protecting your privacy as a visitor to this Web site and as our customer. To our visitors and to our customers, we offer this pledge: Helped At Home, LLC is the owner of the information, which is collected on this Web site. We will not sell, disseminate, disclose, trade, transmit, transfer, share, lease or rent any personally identifiable information to any third party not specifically authorized by you to receive your information except as we have disclosed to you in this Privacy Policy.

INFORMATION COLLECTION

We will ask you to provide your personal information to us when you requested us to provide you with a selected service(s) at your home. We will also ask you to provide your personal information to us when you send a quote request, e-mail to us or give us a call, requesting specific service(s) at your home.  When you requested specific service(s) through Helped At Home, LLC, we will ask you to provide your name, home address, telephone number and e-mail address. At your request, this information will be shared or provided to a local service provider(s) that you requested service(s) from so, they can establish you as a customer.
We will maintain a record of your information at our office of Helped At Home, LLC, enabling us to provide you with any future referrals and customers’ reviews. The employee(s) of Helped At Home, LLC are required to sign and acknowledge a Confidentiality and Nondisclosure Agreement. Each employee has been instructed on maintaining the privacy of each customer and the importance of protecting the customer’s personal information.

INFORMATION DISCLOSURE

Our agency makes every effort to maintain absolute privacy while using our web site. If information is ever viewed by another party, it is purely accidental and by using our web site, you release us from any liability should this information be downloaded, viewed or retrieved against our privacy rules. We shall not be liable for any unlawful acts of others who steal this information through any means.
We do not sell nonpublic information to anyone. We do not disclose nonpublic personal information to our affiliates or to non-affiliated third parties, except as required or permitted by law. As permitted by law, we may share nonpublic information with companies that perform administrative or marketing services to us. Our contracts with such companies prohibit them from using nonpublic personal information for any purpose other than that for which they were hired.

DISCLAIMER

Please contact our office at  225-975-5740  to discuss any specific service questions. In order to protect your privacy, please do not send us your confidential personal information by unprotected email. Instead, discuss that personal information with us by phone.
Statements on this website as to services and coverage’s and other content provide general information only and we provide no warranty as to their accuracy. Information provided on this website does not constitute professional advice. 

COOKIES

A cookie is a piece of data that is stored on a visitor’s hard drive while they are visiting this Web site. We may utilize a short-lived form of cookie when you visit this site. At Helped At Home, LLC, a cookie is only used to identify one unique visitor from another visitor during a particular session. A session is the period of active site-use while that unique visitor is linked to our server. No personally identifiable information is stored on the cookie. The cookie expires and is deleted from the visitor’s computer as soon as they close their browser or if they are not actively browsing our Web site for more than 20 minutes. Should a previous visitor to our Web site return for a new session, they will be issued a new cookie and in no way will they be recognized as a visitor from a previous visit or session.

THIRD PARTY LINKS

This Web site may contain links to third party Web sites that are not controlled by Helped At Home, LLC. These third party links are made available to you as a convenience and you agree to use these links at your own risk. Please be aware that we are not responsible for the content of third party Web sites linked to us nor are we responsible for the privacy policy or practices of third party Web sites linked to Helped At Home, LLC. Our Privacy Policy only applies to information we collect from you while you are at and while you are actively in a session with Helped At Home, LLC. If you should link to a third party Web site from Helped At Home, LLC, we strongly encourage you to review and become familiar with that Web site’s privacy policy.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to change this Privacy Policy without providing you with advance notice of our intent to make the changes.  If you have any questions about our privacy policy, please feel free to contact us at  225-975-5740.